ELECTRIC MOUNTAIN BIKE AND FLAWLESS CITY BIKE TOO! The geometry of this bike’s reach and stack make it perfect for either type of riding.

Received the Ebike ahead of schedule in good condition
Needed some support and received an immediate call back
My problem was resolved to my satisfaction

Found a new problem that I cannot use
with 7 gear
customer service was outstanding provided guidance of how to fix the problem
At the end of a day I found the protective bar was bended during transportation after fixing the problem I'm very very happy with my purchase

As I continue using the bike I needed technical support and once again respond voice immediately with a great outcome thank you very much for the great bike and great support

We ordered 2 ebikes from different sellers for a recent biking trip. While one bike held up great, this one didn't fare so well. On our first test ride uphill it began to struggle and would just shut off. We determined it was likely due to the rider being close to the weight limit of the bike, so if you're close, you may have difficulties on intense inclines. But the real problem came on our first real Mtn biking trip. Less than 20 minutes in, the pedal crank assembly broke and the pedals ended up aligned. We were able to fix this by hammering the assembly back into place but not sure how well that will hold up over time. The next issue is that the seat broke on a small jump. Again, we were able to deal with it, but frustrating. And finally when doing down an incline, it hit a solid bump which popped/broke the front suspension (the other cheaper bike handled the same bump with no issue). We were able to lock the suspension in place for the remainder of the trip, but it did make it less enjoyable. All that said, still giving a good review because when we contacted the seller with the issues they were very quick to respond and get replacement parts sent out. Customer service 10/10. Overall a solid bike with decent battery, just a couple of issues.

Pretty good e-bike. Insignificant defects were fixed.

The Ugly, lose the "clown seat" and the clown pedals-Get a real bike seat and clipped pedals-BIG improvement.
Front wheel, came strapped to frame, was a little taco'd (bent) (later noticed dent in shipping box where wheel was lashed)-they offered to pay for bike shop wheel trueing, bought a truing tool: (45 bucks) rolled my own :) yes i know how to true . Bad computer unit-original wouldn't show PAS level-Quik response-sent me new 1 from China :) -Install-4 hours later-had to unwrap entire front, had to remove downtube cover plate, had to fish-out lead on wiring harness, plugged out-new one plugged in- Then to rebind all those now loose cables -used new cable cover housing-looks better than original. Water Bottle cage-large zip tie, gorilla glue 2 sided trim to fit bottom of cage-most excellent. Slammed new carbon bar and stem-fits short me now ! The BAD-Replaced marginal mechanical disc rear with cable pull rear-hydraulic-BIG improvement on disc chatter ! Rockshox Air fork coming for front-This bike is well made/engineered stiff fame needs better suspension, and cable pull hydraulic front brake. The GOOD-compared to my other "electric betty"-a Babymaker FLX Pro which cost twice as much as this bike, if you can get one (very nice bike) This GS9 appears to be a BARGAIN-After spending months of research comparisons-this bike is a BEST BUY But note it has cost me about five hundred dollars and many fun ? manhours making this a "stealth Road Bike Assassin" out there-Hard to tell at quick glance-what it is?? :) :)-job done.....

My use case:

I have a 16.4 mile (26.4 km) round trip commute with just a few small hills, and I do level 5 pedal assist the whole way. About half the distance is on a bike trail, the other half through city streets. After the round trip, it has 30-40% battery remaining. I'm able to easily maintain a cruising speed of 22 mph (35 kmh) and it takes me about 35 minutes each way. Overall the bike performs well and makes for a pleasant commute.

What I like most:
-Pedal Assist System is responsive and works very well.
-It really puts out the power when you're going up a hill.
-Long range
-Front Light is really bright
-500w power is just right for making it an easy commute to work and back.

Things to be aware of:
-The battery slides out and down the big downtube of the frame when you unlock it with one of the keys. So in order to remove the battery completely you have to either lay the bike on its side or flip it all the way over. This is only really a downside if you need to remove the battery to charge it, which I don't.
-This bike is rather heavy, which is to be expected bc it's an e bike but important to keep in mind if you plan on picking it up and lifting it or carrying it.

This is the best bike I've ever owned. It's smooth and durable and handles well. Tracks smooth and turns on a dime.

I am very pleased with this ebike. It is everything I expected as per the description. The company so far has been very good to me answering any questions I have through email. Having an electric bike is a new experience for me and I’m sure it could be for many others who stop using their bikes a little less because of health issues. Electric bikes are for everyone, but I think it’s especially helpful for those that stop riding their bikes do two bad knees or other health issues. Yes go ahead and ride your bike normally and when you need that little pick up and you want to keep going that’s when you kick into power assist you are still peddling but with a little push like somebody from the back of your bike giving you a boost. For one minute do not think you are still not getting a little exercise and working your heart and legs, of course unless you’re just using the throttle then you’re not doing anything, but you do have that choice. I do have so much to say about it but not enough space or time here. I do plan on starting my first YouTube channel on this bike now that I am retired. I hope to follow through with it. Enjoy

I really enjoy the bike and I keep on riding it. I needed my father in law to install it. But if you are remotely capable of being a handy man it should not be too much trouble. I love the bike!

I've got about 200 miles on my bike now. It was delivered in late May. The battery appeared to be mostly charged when I got it, it only charged for a few minutes (20-30) before the light turned green and I was off for a quick shakedown spin around the block. The manual isn't the best. I couldn't figure out how to turn the bike on until I found a hidden switch at the bottom of the down tube. No mention of it at all in the manual that I could find. Haha. But I love this bike. Solid all the way around, with great brakes. Great acceleration with the throttle...be careful! My battery range has also been excellent. My first ride was 40 miles, and I still had 2 bars showing when I got home. I stay mostly in 1 and 2 PAS levels, 3 or 4 on bigger hills if needed, and 5 only on extremely steep hills (a couple of 14% recently were a bit tough). I really like the color display and the fact that the battery is fully enclosed in the down tube. I installed a rack to the back with a seat post attachment, and now have a nice bag to carry my tools, pump, patch repair, first aid, snack and extra clothing, as necessary. The tires are really knobby and very nice for riding through all the debris on the road.

I wanted an e-bike for two reasons; an easy work commuter in lieu of a vehicle and a means to get out and about into the woods for recreation. The Paselec GS9 has more than exceeded expectations.

After unboxing, installation is fairly simple with the tools and video provided. Though I'd recommend taking the bike to a reputable shop to perform a final tune-up/safety check to make sure everything's kosher.

Once road-ready, I was blown away at how easily the peddle assist and throttle handled the steep hills in my area. Where on a conventional bike I was put off from riding, with the GS9 I relish every opportunity to get on and go! The 500w hub-drive motor is powerful enough to make quick work of hills while still giving you a good bit of cardio.

After one week and over 50 miles on the ODO, over pavement and trails, and up 20%+ inclines I am fully endorsing this bike for someone looking for a solid e-bike without breaking the bank.

Love this bike and have found Paselec customer support to be highly responsive, friendly and accommodating to date.
Knowing NOTHING, I did find the instructions and manual lacking. For example, the bike comes 85% assembled. So I didn't notice the forks were installed backwards to the handle bar mount! Fortunately their support team did while addressing a minor issue for us.
Purchased a 2nd bike with a very different experience. The seat post clamp was missing and the gear indicator was cracked. They wanted me to take it to a bike repair shop but then agreed to replace the parts. Then we discovered the front brakes were rubbing. They were a completely different brake than the original purchase. We made fruitless attempts to adjust them and when we reached out were asked to provide pictures and video of the brake making the noise and they would send me a repair video. Well they decided that no I should take it to a repair shop and that they'd reimburse me. Local bike shops won't touch the ebike unless they sold it. So I'm stuck with a brake that will prematurely fail.

I ordered this bike on Friday in the Tuesday morning the owner ring my doorbell and delivered the complete assembly bike to my doorstep I was surprised by their speed. I take the bike out for a spin and is fairly powerful I spent no effort to go up to the hill. Originally I thought I need to do some hack to go to class 3 but it appears that this 750W engine is good for my use.

The reason I buy this bike it is for me to go fishing on the beach so I put on some accessories and this is what I have.

I will come back in 3 months time to give a long term review. So far the bike is value for $$.

When I was first interested in this ebike I couldn’t find much about it. I took a chance and ordered it because of the battery capacity and 500 watt motor. It was shipped the very first day and took only five days to arrive via FedEx. The weight is 53.2 lbs w/ battery and height is 43 inches from the floor to the handlebars. The design, color and welds are beautiful and it rides pretty quiet as well. I’m extremely happy with my purchase.

I bought this bike in September and have ridden 1000 miles and the quality is excellent! There were no issues except for one change of inner tube. Oh, and once the front wheel wobbled a little, so I take it to a bike shop to tighten the strip! Overall, the quality is amazing, it worth!